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Shipping Policy

All orders are processed within 1-3 business days and shipping will be an additional 3-5 days depending on your location. Orders cannot be modified or cancelled after they are placed. We are not responsible for packages lost in transit. If your package appears to be lost, you will need to file a claim with the post office. International shipping is unavailable at this time. 

Return & Exchange Policy

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We hope you love your purchase, but we understand you may need to return your item(s). Refunds are only eligible if returned within 14 days after receipt of your order. Returns received after this timeframe will not be eligible for a refund. Shipping costs are non-refundable. The customer is responsible for return shipping costs. To initiate a return, please email shopjaxboutique@gmail.com referencing your order number and the item(s) you would like to return. Please allow 5 days for your return to be processed once we receive your return.

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